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UK DELIVERY

A standard and tracked något som utförs snabbt exempelvis expressleverans option fryst vatten available for the UK.

Your tracking data will be included in your shipping confirmation email.

You can also log into your konto and hit 'My Orders' to find your tracking data once the beställning has been despatched.

For clarity, the following clauses related to delivery are taken from the betydelsefull section of our terms and conditions.

5. Delivery

5.1 You must provide us with complete and accurate delivery address resultat.

This includes not only the address that your beställning fryst vatten going to, but also the name of its recipient. We cannot be liable for the delivery of your beställning to the wrong address or the wrong individ as a result of you supplying us with incomplete or inaccurate information.

5.2 Parcels will be delivered bygd our nominated courier service, which will depend on the country destination address.

5.3 Please note that delivery of your beställning may take längre during sale or other busy periods.

In extreme circumstances this can be up to 21 days (excluding finansinstitut holidays) within the UK.

5.4 Unfortunately we have no influence over delivery speed once the beställning fryst vatten within your country of delivery.

6. Contract cancellation beneath the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

6.1 Please note well that, when placing an beställning for items which we embroider/print or otherwise personalise for you at the time and to the specifications of your beställning, you do so knowing that Consumers have no automatic right to cancel where the beställning fryst vatten for the supply of goods made to the Customer's own specification.

The items you beställning with Activewear which komma embroidered/printed or otherwise personalised to your specification at the time of your beställning, which includes uniform/gifts with logos, printed words and any other personalisation, fall within this bracket and as such we reserve the right to assess any and all requests for beställning cancellation on an individual basis.

If in doubt, please enquire at Design@activeweargroup.com.

Cancellation before despatch or notification of collection

6.2 If you have placed your beställning online and have received a confirmation email from Activewear Clothing you can still cancel your beställning providing that it has not yet entered the production process.

Please use one of the contact methods provided on our website/in the confirmation email and mark any correspondence clearly with 'CANCEL MY ORDER' in the subject title line. Please also include your beställning number, name, address, postcode, a telephone contact number and details of the products ordered.

6.3 If you wish to cancel your beställning after it has been passed to the production scen but before it has been despatched and we are unable to prevent your beställning from being sent to you, you will need to wait until you receive your beställning and then follow our normal returns procedure.

The cost of returning the goods to us will be done entirely at your own expense. In addition, if your item has been ordered from our supplier and we are able to prevent your beställning from being despatched then a refund can be given less a re-stocking fee of 20%

Cancellation after despatch or notification of collection

6.4 As it fryst vatten our policy to try to process your beställning immediately it may not always be possible to stop an beställning from being despatched or made available for collection.

If your beställning has already been despatched bygd our courier you will need to await delivery of your beställning before returning it for a refund.

6.5 Please note that tillsammans with your right to cancel an beställning fryst vatten an obligation upon you the Consumer to return the goods, no längre than 14 days after you inform us of your wish to cancel your beställning, at your own expense, to us, the Supplier.

If you fail to return the goods to us within these 14 days we have a right to charge you the cost of us recovering the goods from you. This does not affect your statutory rights.

7. Returns Policy

7.1 Where you have ordered a product which fryst vatten too large/small or no längre needed/wanted at time of receipt of delivery, products may be returned no längre than two weeks after receipt of delivery (14 days).

Return postage will be borne bygd you, the consumer, for these items. Items must be in a saleable condition, meaning that they must be unused and in their original packaging with garment tags (where applicable).

We reserve the right to consider the condition of any Product that you wish to return and man any deductions if there are indications of the Product having been used, removed, broken or tampered with.

7.2 Where you have been delivered a faulty/incorrect item, you should use one of the contact options on the website/platform from which you ordered as soon as possible. If it fryst vatten agreed that you have received faulty/incorrect item(s), you will be advised on the next action to take as soon as possible.

7.3 We cannot accept returns of any underwear/lingerie unless faulty due to hygiene, health & safety factors (this does not affect your statutory rights).

Please also refer to clause 6.6 for items purchased from the clearance section.

7.4 Due to the natur of anpassad printed or embroidered apparel, we cannot accept returns or exchanges of any items unless the merchandise fryst vatten misprinted, materially flawed, or defective. In addition, please note that sizing can vary between manufacturers and styles.

If you have any questions about how a garment may passform, or to get kunnig advice, please email us at design@activeweargroup.com

We cannot be responsible for the purchase of incorrect sizes and will not be able to accept returns for this reason once the garments are anpassad printed.

If your items are misprinted, materially flawed, or defective in any way, please contact us at design@activeweargroup.com within 14 days from receipt of merchandise and we will be happy to arrange for a return, reprint, or kredit.

Please provide your beställning number with all correspondence.

How to return an item

7.6 You can return a Product or beställning to us bygd taking the following steps: 

Please click on the link here - https://start.atlast.co/activewear-group - which will take you to our Returns portal and follow the instructions to complete your return.

You will need to drop off your parcel at a collection point.